Track Your Shipment

Enter your tracking number below to get real-time shipment updates.

Enter the Consignment No.

Ex: 12345

Frequently Asked Question

You can track your shipment by entering your tracking number in the tracking form above. The system will provide real-time updates on your package’s location and status.

If your tracking number isn’t updating, it could be due to:

  • A recent shipment that hasn’t been scanned into the system yet.
  • A typo in the tracking number.
  • An issue with the carrier’s system.

Please wait 24 hours and try again. If the issue persists, contact our support team.

Delays may happen due to weather, customs clearance, or operational issues. If your package is significantly delayed, please reach out to our support team for assistance.

And don’t worry, we will send you a reminder through email and admin notice banner of your WordPress dashboard.

 

Once a shipment is in transit, changes are limited. However, you can contact our customer support as soon as possible to check if an address modification is possible.

If customs holds your package:

  • They may require additional documentation or payment of duties.
  • You can check your tracking status for more information.
  • Contact our customer support if you need assistance.

Claims for lost packages must be filed within 7-14 days after the estimated delivery date. Please provide:

  •